Peace of mind from the people that know your Fluke Networks equipment best.
Maximize ROI. Minimize Risk.
You’ve made an investment in the best equipment in the industry. Protect your investment and limit unplanned downtime and costs with the best custom-built maintenance program.
Membership in Fluke Networks’ Gold program provides expanded product coverage and support to ensure you get the most out of your investment.
3-Year Gold Membership provides a 10% discount off current Gold pricing along with 3-year price protection.
Gold Membership is available for most Fluke Networks products bundled with the product as well for ease of ordering.
What’s included with Gold Membership?
*Applies to accessories included in the original product bundle
**Available in certain geographies (please schedule 4-6 weeks in advance)
The economic case for Gold is clear when comparing the cost of Gold to the cost of the individual services it replaces. Make your investment count with Gold!
Note: Approximate cost as price varies depending on model, accessory, shipping location, etc.
GOLD MEMBERSHIP PRIVILEGES
Calibration with Loaner Units
Don’t risk rejection of results by using an out-of-calibration tester. Gold support includes one calibration and factory refresh per year at no charge at one of thirteen worldwide Authorized Fluke Service Centers. And by scheduling your calibration in advance (six weeks recommended), you’ll receive a loaner unit, eliminating any downtime (available
in most regions).
Your units will be precisely calibrated to factory specifications (traceable calibration certificate provided – calibration data is available at additional charge) using the full battery of proprietary Fluke Networks test procedures, adjusted/repaired as necessary with genuine repair parts, software and firmware updates applied. Typical turnaround time for a calibration is ten working days. If a loaner is not required or calibration cannot be scheduled in advance, Gold customers may opt to instead receive a shipping waybill plus Gold priority, for reduced turnaround time.
Repair with Loaner Units
Unlimited, no-hassle, no-charge repair services including labor, parts and shipping with Gold priority. A loaner unit
or replacement unit will be provided during
repair to minimize downtime.
Discounts and Members-Only Promotions
Special discounts may be offered to Gold customers on new products, enhancements and used demo equipment.
Parts and accessories that shipped with your unit and have been qualified as defective or faulty by our technical assistance center will be replaced free of charge during the term of your Gold membership.
Unlimited 24/7 technical expertise with local language support. Gold members are provided with direct members- only priority phone numbers to our world-class Technical Assistance Centers (TAC).
Easy Access to Gold Entitlements
Upon purchase, your company will receive a unique Gold Membership Number and PIN for secure access to your online Gold account